We hope that you receive all purchases in perfect condition. Of course we accept that sometimes accidents happen and therefore should any of our products reach you in a less than satisfactory condition, please contact us either here, at the online shop, or more directly at: firstname.lastname@example.org
- After contacting us, if you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt.
- Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item.
- Please note:
- Goods will only be accepted for return if they are dispatched within 14 days of delivery, unless we have notified you otherwise.
- The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
- The cost of returning the item to us is your responsibility.
Please try and remember that we are but rocking zombies trying to spread the word. What that word is we can't be sure, but we're spreading it anyway...